Careers

The Regency's name is synonymous with elegance, luxury and outstanding service. Our team members are the foundation of our business and we are greatly proud of them.

Please contact us if you are interested in career opportunities at The Regency.


VACANCIES:

 

Chef De Cuisine

The Chef De Cuisine will be in charge of managing the Italian A la Carte and All Day Dining Restaurant Kitchen operations to achieve optimum profit, present highest quality of food production and sanitation, implement new cooking techniques, and ensure that culinary objecteves are maintained.  

Qualifications:

Responsibilites Overview: 

 

 

Chef De Partie

The Chef de Partie directs, assists and supervises the preparation of all sauces, stews, meat, fish and other special dishes required.

Qualifications:

Job Description:

 

 

Asst. Food & Beverage Director

The Asst. Food and Beverage Director will be responsible for the operations of the F&B functions, outlets and banqueting  including but not limited to menu creation, costing, staffing and program planning.  

Qualifications:

The key responsibilities include :

 

 

Banquet Service Manager

The Banquet Service Manager, reporting directly to the Banquet Operations Manager will be responsible for the administration and operations of the Banqueting and Conferences on-premise and off premises functions including but not limited to client communcation, staffing, logisitics, planning and overall services of the catering and conventions setup. 

Qualifications:

The key responsibilities include :

 

 

Director of Sales - Corporate

The Director of Corporate Sales will serve as an ambassador to promote leadership directed towards corporate sales growth of the hotel.

Qualifications:

  • Degree / Diploma in Hospitality Management or other related courses. 
  • Minimum of at least Three (3) years working experience in the same capacity in a 5 stars property.
  • Having GCC experience is an advantage.
  • Preferably able to communicate in Arabic. 
  • With great attention to detail, quality, productivity and excellence.
  • Energetic and high interpersonal skills. 
  • Exceptional communication, organizational and leadership skills.

The key responsibilities include :

  • Develop and execute strategic plans to achieve sales targets on a given time frame for corporate accounts.
  • Establish new business development for the corporate accounts.
  • Seek potential opportunities in the local and overseas market through well defined sales program strategies to ensure maximum exposure and sales return.
  • Effectively communicate sales proposals and presentations.
  • Plan and implement short and long term corporate sales objectives.
  • Establish strong professional relationships with the local community, active and potential clients.
  • Conduct sales analysis and implement an action plan to meet sales targets. 
  • Prepare yearly budget, requested forecasts and monthly P&L statements.
  • Will be reporting on duty during normal working hours and whenever presence is required.
  • Ensure a good rapport between associates and the management.
  • Ensure a friendly, motivated and attentive attitude.
  • Ensure that health, safety, sanitation, emergency and fire fighting rules and regulations are strictly adhered to.
  • Stay up to date with the industry trends related to the field of sales and marketing.
  • Perform other assigned duties that contribute to the Hotel's mission and objectives.

 

 

Asst. Executive Housekeeper

The Asst. Executive Housekeeper is responsible for effectively managing the day-to-day and long term operations of the Housekeeping and Laundry Department thus, ensuring that the department must perform to the highest standards in maintaining cleanliness, proper order and appearance of the hotel. 

Qualifications:

  • Bachelor's Degree / Diploma in Hospitality Management or other related courses.  
  • Minimum of at least Two (2) years working experience in the same capacity in a Five (5) Stars property.
  • With great attention to detail, quality service, productivity and excellence.
  • Effective communication and leadership skills.
  • Proficient with Opera PMS.
  • Pro active and customer service oriented. 

The key responsibilities include :

  • Manage the daily operations of the Housekeeping & Laundry Department. 
  • Responsible for budgeting, forecasting, and financial planning of the Department.
  • Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction.
  • Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards. 
  • Explore new trends and improved cleaning instruments, products and methods.
  • Manage operating expenses to minimize costs while providing excellent guest services.
  • Select and purchase new furnishings as and when required.
  • Prepare monthly forecast and annual plan for the department.
  • Establish and maintain cost control systems for staffing linen inventories and cleaning supplies.
  • Enforce policies and procedures.
  • Ensures that quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Schedule staff according to labor standards and forecasted occupancy.
  • Maintain room quality based on the hotel objectives.
  • Monitor and maintain level of cleanliness in rooms, storage areas, laundry, restrooms and public areas.
  • Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction. 
  • Accept ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.  
  • Enforce standard procedures for the acceptance, security and return of guest lost and found items.
  • Maintain productivity and labor cost goals.
  • Conduct inventories of linen, supplies and equipment as needed.
  • Order and receive supplies so as to maintain adequate inventory levels.
  • Ensure that all staff are performing to the set Service Standards.
  • Inspect rooms to ensure highest standards are being met.
  • Hire, train, supervise, appraise/evaluate staff.
  • Prepare reports on inventory control, room inspections, payroll, work orders, and staff evaluations.
  • Ensure the control, cleanliness and alteration of all staff uniforms.
  • Perform assigned duties and responsibilities that contribute to the hotel's mission and objectives. 

 

 

Room Service Manager   

The Room Service Manager will be responsible for managing the overall operations of the In-room Dining, focusing on quality customer service delivery, employee training, food and beverage profitability. 

Qualifications:

  • Degree / Diploma in Hospitality Management or other related courses. 
  • Minimum of at least Two (2) years working experience in the same capacity in a Five (5) Stars Hotel.  
  • With great attention to detail, quality service, productivity and excellence.
  • Effective communication and leadership skills.
  • Pro active and guest experience oriented. 

The key responsibilities include :

  • Oversee all aspects of the daily operation of the hotel’s Room Service operation.
  • Supervise all Room Service personnel.
  • Respond to guest complaints in a timely manner.
  • Organise all documentation for shift work daily including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labour daily through the time management system. 
  • Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
  • Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily. Provide feedback and appraisals as necessary. 
  • Ensure compliance with In Room dining SOP’s.
  • Monitor and supervise the mini-bar section.
  • Ensure effective communications between each shift.
  • Ensure optimal level of service, quality, and hospitality are provided to guest.
  • Regularly review house counts, forecasts and VIP list and maintain the confidentiality of the hotel and its guests.
  • Ensure the timeliness and accuracy of the amenity set-up and delivery.
  • Ensure all staff are meeting all established standards of service.
  • Monitor and maintain cleanliness of In-Room Dining areas and work areas
  • Plan and conduct meetings for outlets monthly to ensure staff is correctly communicated with and that staff are consistently trained and well-motivated.
  • Attend interdepartmental meetings to ensure good communication between departments. 
  • Assist in maintaining all Micros programming for food and beverage outlets.
  • Ensure that health, safety, sanitation, emergency and fire fighting rules and regulations are strictly adhered to.
  • Stay up to date with the industry trends related to the field of food and beverage.
  • Perform other assigned duties that contribute to the Hotel's mission and objectives. 

 

 

Guest Relations Agent  

The Guest Relations Agent will be responsible for guest relations administration and operations including but not limited to guest communication, liaising guest complaints, requests and queries, and ensure excellent service delivery for guests satisfaction.

Qualifications:

  • Degree / Diploma in Hospitality Management or other related courses. 
  • Minimum of at least Two (2) years working experience in the same capacity or having relevant experience and fundamental knowledge in the Front Office Operations in the hospitality industry.  
  • With great attention to detail, quality service, productivity and excellence.
  • Effective communication and leadership skills.
  • Pro active and customer service oriented. 
  • Computer literate.

The key responsibilities include :

  • Provide professionalism ensuring that guest(s) receives the highest customer service at all times.
  • Maintain accuracy of guest(s) profiles, welcoming guest(s) upon arrival and follow up with the satisfaction of the guest(s) during and after their stay.
  • Keeping track of all guest(s) preferences, organizing welcome letters and special amenities as requested.
  • Immediately respond to guest complaints and/or queries.
  • Assist with guests concerns.
  • Prepare reports of daily activities when required.
  • Participate and conduct daily briefing.
  • Will be reporting on duty during normal working hours and whenever his/her presence is required.
  • Team oriented and be able to cope with high volume of business.
  • Ensure a friendly, motivated and attentive attitude.
  • Ensure that health, safety, emergency and fire fighting rules and regulations are strictly adhered to.
  • Stay up to date with the Front Office trends.
  • Expected to work closely with the Front Office team members with regards to guest requirement to ensure maximum guest satisfaction.
  • Handle full responsibilities of managing guest relations activities of the hotel.
  • Perform other assigned duties that contribute to the Hotel's mission and objectives.

 

Front Office Receptionist 

The Front Office Receptionist will be responsible for the front office reception operations including but not limited to check in and checkout, guest communication, liaising guest complaints, requests and queries, and ensure excellent service delivery for guests satisfaction.

Qualifications:

  • High School or Degree / Diploma in Hospitality Management or other related courses. 
  • Minimum of at least Two (2) years working experience in the same capacity or having relevant experience and fundamental knowledge in the Front Office Operations in the hospitality industry.  
  • With great attention to detail, quality service, productivity and excellence.
  • Effective communication and leadership skills.
  • Pro active and customer service oriented. 
  • Computer literate with full knowledge of Opera System Software.  

The key responsibilities include :

  • Responsible for welcoming and receiving all guests to the hotel anytime in friendly and helpful manner and checking in guest according to the hotel policies.
  • He should register the guest in prompt and courteous manner.
  • Responsible for ensuring that all letters, faxes and messages for the guest are delivered with the least possible delay.
  • Hand out keys, following proper procedures.
  • Reporting any discrepancies for further investigations by housekeeping supervisor.
  • Provides information for all guests.
  • Responsible for efficient rooming of the hotel guest.
  • Giving accurate information about our hotel, as well as for giving out of keys, faxes, mails, telexes and all incoming messages/parcels.
  • Ensure that the room status in accurate at all times by updating as changes takes place, recording as occupied, check-out vacant.
  • Prepares required